Jan 242013

Kerryn Sonnet qualifies for worldwide Virtual Assistant certification at VAcertifed.com

vacertifiedBendigo, Victoria, Australia – Kerryn Sonnet, owner of Virtually There announced today that she has qualified for the new worldwide Virtual Assistant Certification from VAcertified.com.

VAcertified.com is the new standard for Virtual Assistant Certification which clients worldwide can use to benchmark the services they are looking for in a Virtual Assistant (VA). The first internationally recognized VA certification, VAcertified.com offers a carefully calibrated and unbiased assessment of a VA’s skills, education, professional experience and industry contributions to gain business owners’ confidence in the skills of certified VAs.

To qualify for the certification, Kerryn Sonnet was evaluated by 13 industry leaders and specialists from the four corners of the world on a broad spectrum of personal and professional traits pertaining to her expertise and professional ethic.

Sonnet is one of thousands of Virtual Assistants (VAs), business owners who work from their own offices providing professional support, services and skills to their clients via phone, fax and Internet-based technology. Partnering with a VA reduces stress, protects cash flow, eliminates administrative hassles and enables business people to find the success they originally set out to achieve.

As more and more businesses look toward affordable, online solutions to sustain and grow their bottom line in a tough economy, Virtual Assistants are enjoying increased demand for their services. For business owners and managers who may have considered outsourcing support tasks to a VA in the past but could not justify the understandable risk of hiring an unknown, VA certification provides an assurance that the VA in question has the skills and experience needed.

Sonnet specializes in CRM (database) implementation, customization, training and ongoing support, along with general administration and is an administrative professional providing various online services to her clients. She started her Virtual Assistance career to help other businesses owners to succeed and grow their businesses and to do so with less stress.

Certification is extremely important to Kerryn Sonnet so that her clients and potential clients know that she is passionate about her role in their businesses, that she is professional, well regarded in her industry, and someone who cares about their businesses and the Virtual Assistant industry.

For more information about Virtually There visit www.virtuallythere.com.au.

The VAcertified.com seal of approval tells prospective clients that a global panel of experts has thoroughly reviewed a Virtual Assistant’s skills, experience and professional ethic. To learn more about becoming a certified Virtual Assistant or to discover the benefits of hiring a certified Virtual Assistant, visit http://www.VAcertified.com

About Virtually There

Launched in 2005, Virtually There specializes in supporting businesses to grow.  Virtually There offers a variety of services to alleviate the stress and workload preventing you from growing your business. Visit the website at www.virtuallythere.com.au.


About VAcertified

VAcertified.com is the go-to resource for Virtual Assistants who want credible, unbiased and international recognition for their skills, education, professional experience and industry contributions. Devoted to creating and growing a certification program that embraces diversity, VAcertified.com strives to enhance and evolve professional relationships between VA and client. Follow ( @ ) VAcertified on Twitter for up to date information about this worldwide certification for Virtual Assistants.

For more information contact:

Tawnya Sutherland

Founder, VAcertified.com

Toll Free: 866-943-6665

info ( @ ) vacertified dot com

Follow ( @ ) VAcertified on Twitter

May 092012

Woo Hoo!  It’s Friday! 

Just get through today, then maybe Friday night drinks, and then you have your weekend to unwind.  Bliss!  Just get through the day you say?

Have you ever noticed the major slack attack in the office on a Friday afternoon?   You drag your feet back to the office after lunch; and it feels like time comes to a standstill waiting for 5pm to roll around.

2.17 pm.

3.02 pm.

3.29 pm (could the afternoon get any slower?)

4pm. Hey, that’s a reasonable time to leave on a Friday.  Isn’t it?

Let’s face it; Friday afternoon is a write off!  It’s just like the day before you go on annual leave.  Your focus did not come to work with you; it’s already started its weekend.   Employers don’t get their money’s worth from everyone in the office on a Friday afternoon for one reason or another.  Come to think of it, even the boss likes to disappear on a Friday afternoon.

Think of all the other days you start work a few minutes early, or work past your knock off time, through tea breaks or lunch breaks, and you don’t think to ask for overtime, or time off in lieu.  It’s basically expected when the workload demands it, and hey, it’s a few minutes at a time.

That time really does add up.  Understandably, doing these extra minutes here and there can take its toll, and by Friday afternoon, you’ve just run out of puff!

Consider taking the following suggestion to your boss:

  1. Create a roster for your staff to alternate knocking off at lunch time on Fridays (I know a Virtual Assistant (VA) who could create this roster for you)
  2. Enlist the services of an efficient VA to ‘virtually’ fill the void on Friday afternoons (that VA I mentioned could do this too).  The VA could perform a variety of tasks for you, answering incoming calls, emails, any or all of the work that wasn’t completed through the week, updating your Facebook business page for the Saturday morning readers.

Win Win?  Let’s see!

Happy staff – they are rewarded for the extra time they are putting in.

Happy boss – the work is still getting done, your staff are thrilled to have the occasional Friday afternoon off and you have saved the company the expense of sick days and low productivity.

Happy staff + happy boss = Great moral.

How would your employer take this idea?

What about that VA?

Happy VA – She is fulfilling her desires as a business owner. Her intention is to help businesses of any size to succeed.

A Virtual Assistant does not want to ‘steal’ the jobs of office staff.   Virtually There acknowledges the stress felt by office staff (been there…).   Our solution is to offer to assist with the overflow of an increasing workload.  You are free to call on us when you need to.

So, come back and tell me what the boss thinks?

Oh, and if you want the name of that VA I was talking about, let me know at kerryn@virtuallythere.com.au

Have a great weekend!

May 082012

Early to bed, early to rise makes a [wo]man healthy, wealthy, and wise. – Ben Franklin

This is the phrase that repeatedly ran through my mind as I scrambled around at 4:45am this morning, getting a toddler ready, and rushing out the door to deliver my husband to the airport.  When I pulled back into the driveway of our home at 7:45am, it occurred to me that that phrase is quite true.  Wouldn’t it be great to get a head start every day?  Surely it would, but I’m definitely not up to 4:45am every day… I just don’t have the stamina!


Fabulous article from Tech Savvy Virtual Assistants

May 082012

Firstly, what is a VA?

A VA is Virtual Assistant.  We work as independent contractors, providing professional administrative services to support businesses or individuals from a location other than your business.

Do you need help with your administration?So, how do you know if you need a VA?

  1. Your stress levels are rising, you feel like there is more work to do and less time to do it in.
  2. Your To-Do list is never-ending.
  3. You want some help but you can’t justify the expense of another full time staff member.
  4. You need a mini you – someone you can rely on at any given time.
  5. You are a start-up business, you work from a home office, or you run a small to medium business with limited office space.
  6. You manage a large business and your existing staff are stressed, getting sick or want to take leave…but the workload continues to increase.
  7. You agree that a VA may have more experience in a number of skills and they may complete tasks faster.
  8.  You just need a little help, right now, or now and then.
  9. You realise that it is OK to ask for help, you are one person and despite your skills and tenacity, you can’t do it all.
  10.  You would like more time to achieve your goals, more time to spend with family and more YOU time.

But what would I ask a VA to do?

The list is endless.

Anything that you don’t have time to do or you don’t want to do.  Every task is important.

Soon you will establish what your VA can or can’t do.  It is all about communication.   You will also find that after establishing a good working relationship with your VA, your VA will probably do as much as they are able, to help you succeed in your business.   What they cannot do, they will either learn on the go, seek expert advice, or suggest a reliable alternative to outsource that task to.   VA’s are very good networkers and can soon find someone with the skills required.

Try this:

  1. Using a little pocket notepad that you can take everywhere, make a list of all the tasks you do for your business on a daily basis.  Write everything down on your notepad as you do it, so you won’t need to try to remember all at the same time.
  2. Now write down all of the things that you didn’t have a chance to complete.  This might have been for various reasons, no time, no interest or you are not sure how.
  3. Then, tick the tasks that you would entrust to someone else.

These are the things a VA can do for you.  Specific knowledge about your business will come in time, but Va’s can hit the ground running and there is no limit to the tasks you can assign.  Some VA’s are specialists in particular areas such as Social Media, bookkeeping, CRM’s, and others are highly skilled in a wide variety of general administrative functions.   You may even find that you need more than one VA.

A VA can offer you assistance – when you need it!

A VA doesn’t need to cost the earth.  Many offer very reasonable rates.  Perhaps you could work out what your budget could be for a VA to take on one or some of the tasks holding you back from making more sales.  Consider trialling a VA for a single task, a week or a month to establish if it frees up your time to allow you to build up your business.

A word of caution though, it has been said that you get what you pay for.   If you get yourself a dirt cheap VA, please don’t pin your hopes on high quality output.

I am also a firm advocate for supporting local business.  There are many VA’s in your country that can support your business at a reasonable price.  This also reduces communication barriers, time zone barriers, and you can discover talent in your own backyard.

Virtually There offers a wide variety of administration support services.  Feel free to contact Kerryn for a chat about how Virtually There can alleviate some of the stress in your work day.